Terms of Service

Applies to the Sumitra mobile app (Android package: com.tilicho.sumitra) and the Sumitra web application.

1. These terms

Sumitra ("the Service") is provided by Tilicho Labs LLP ("we", "us"). By signing in to the Service you agree to these terms. If you do not agree, do not sign in.

The Service is supplied to your employer under a separate agreement between us and them. Where these terms and that agreement conflict, the agreement with your employer governs.

2. Who may use the Service

Sumitra is an internal workforce application. It is not available to the general public and has no self-registration.

• Accounts are created and issued by an employer. You cannot obtain an account any other way.
• You must be an employee, contractor, or authorised representative of an organisation that licenses the Service.
• You must be at least 18 years old.
• Your right to use the Service lasts only as long as your employer maintains your account, and ends immediately when they close it.

3. Your account

Sign-in is through your employer's identity provider (Microsoft Azure Active Directory). You are responsible for keeping access to that account secure and for activity carried out under it.

Do not share your credentials, and do not let another person use your account.

4. Acceptable use

When using the Service you agree not to:

• Access, or try to access, data belonging to colleagues that your role does not entitle you to see.
• Submit information you know to be false — including time entries, attendance records, leave requests, expense or payroll declarations.
• Interfere with, disrupt, probe, or attempt to bypass the security of the Service or its infrastructure.
• Copy, scrape, or extract data in bulk except through features the Service provides for that purpose.
• Reverse engineer, decompile, or attempt to derive the source code of the Service, except where that restriction is prohibited by law.
• Upload malware, or content that is unlawful or that infringes someone else's rights.
• Use the Service to break any law, or any policy your employer has set.

Your employer may impose additional rules on how you use the Service. Those rules apply alongside these terms.

5. Your employer's role

Your employer decides what data goes into the Service, who inside their organisation can see it, and how long it is kept. Administrators appointed by your employer can view, correct, export, and delete records relating to you, including the content you submit.

We process that data on your employer's instructions. How we handle personal data is described in the Privacy Policy.

6. Content you submit

You keep whatever rights you already hold in the documents and files you upload. By submitting content you grant us the permission needed to host, store, transmit, and display it in order to operate the Service for you and your employer.

You are responsible for making sure you are entitled to submit the content you upload.

7. Our intellectual property

The Service — including its software, design, and brand — belongs to us and our licensors. These terms grant you a personal, non-transferable, revocable right to use the Service while your employer's licence is active. They transfer no ownership.

8. Availability and changes

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted access. We may suspend access for maintenance, security, or to comply with the law.

We may add, change, or withdraw features. Where a change materially reduces functionality your employer relies on, we will give them reasonable notice under their agreement with us.

The Service is provided on an "as is" and "as available" basis, without warranties of any kind except those that cannot be excluded by law.

9. Liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential loss, or for loss of profits, revenue, goodwill, or data, arising out of your use of the Service.

Nothing in these terms limits liability that cannot lawfully be limited — including liability for fraud, or for death or personal injury caused by negligence.

10. Governing law

These terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts of India, unless your employer's agreement with us specifies a different forum, in which case that agreement applies.

11. Termination

Your access ends when your employer closes your account or their licence ends. Sections 6, 7, 9, and 10 survive termination.

Uninstalling the app removes locally stored data from your device but does not close your account or delete server-side records. Retention after termination is described in the Privacy Policy.

12. Changes to these terms

We may update these terms. The "Last updated" date at the top will change, and material changes will be communicated through the Service or by your employer. Continuing to use the Service after an update means you accept the revised terms.

13. Contact

Tilicho Labs LLP
Email: it-admin@tilicho.in